11 Buttermarket, IpswichFamily jewellers since 198501473 905236
A jeweller polishing a diamond ring in the Carats workshop

Repair & restoration

Expert care for what matters.

From a simple clasp to an intricate antique restoration, your jewellery is handled with care by experienced specialists.

Arrange a consultation
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Onsite workshop

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Antique restoration

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Valuations & aftercare

The Carats approach

Restore beauty. Preserve history.

Jewellery often carries far more than material value. We treat every repair with the attention it deserves, whether it is a chain, ring, pearl strand, watch or much-loved family piece.

Our workshop handles resizing, stone replacement, rhodium plating, engraving, pearl and bead restringing, plus watch and clock repairs. Insurance and probate valuations are also available.

Talk to our team
A diamond-set gold band from Carats

Our onsite workshop

Close control, from bench to hand.

Keeping work onsite allows our specialists to assess pieces properly, maintain exacting standards and offer clear advice. We will explain what is possible before work begins, then support you with thoughtful aftercare.

View selected work

In their words

Always great service. Several watches serviced and a pearl bracelet restrung—I wouldn’t hesitate to recommend Carats.

Mark Paget

Your next step

Visit the showroom.
Take your time.

Bring your ideas, questions or the piece you would like us to look at. No pressure—just experienced, straightforward advice.

Find us in Ipswich